How to Make a Move While Prioritizing Your Clients

In the ever-evolving legal landscape, the decision to move to a new firm is one that requires careful thought and strategy. As a Partner, your choices not only impact your career but also the clients who have trusted you with their legal matters. It’s crucial to select a firm that aligns not just with your professional goals but also with the needs and preferences of your clients. Here’s what you need to consider before making your move.

1. Fee Structures: More Than Just a Number

One of the most critical factors to consider is the fee structure that different firms enforce. Partners often focus on their own billing rates, but it’s equally important to take into account what the firm requires associates to charge. High fee rates might be standard in certain firms, but they could alienate clients who are sensitive to cost. On the other hand, if the firm’s rates are too low, you may struggle to justify the value of the complex, high-stakes work you provide. Striking the right balance is key to maintaining client satisfaction and retention.

2. Culture Fit: What Do Your Clients Prefer?

While firm culture is often discussed in the context of employee satisfaction, it’s just as important to consider how that culture aligns with your clients' values. Some clients thrive in an environment that exudes formality and tradition, while others prefer a more modern, innovative approach. Before choosing a firm, assess whether its culture will resonate with your clients. This alignment can be a decisive factor in whether your clients feel comfortable and well-served in their interactions with the firm.

3. Resources: Meeting Your Clients' Needs

Your clients’ expectations are another crucial consideration. If your client base includes Blue-Chip companies, you’ll need a firm with robust resources—think a full team of associates, staff attorneys, and paralegals who can support large-scale, complex matters. On the other hand, if your clients are primarily smaller enterprises or individuals, a more boutique firm might offer the personalized attention they need. Ensure that the firm you choose has the right infrastructure to meet your clients' demands, so you can continue delivering the high-quality service they expect.

4. The Team: Can You Bring Associates With You?

Your move may also hinge on whether you can bring your trusted team of associates along. These are the professionals who know your clients’ cases inside and out and have developed strong relationships with them. Bringing your team with you can ensure continuity and maintain the level of service your clients have come to expect. However, not all firms are open to such transitions, so it’s important to clarify this early in your discussions.

5. Your Personal Needs: Don’t Forget About Yourself

In the process of considering your clients' needs, don’t lose sight of your own. The firm you choose should also be a place where you can thrive. Consider factors like work-life balance, the firm’s leadership, opportunities for professional development, and your long-term career goals. After all, a happy and fulfilled Partner is better positioned to serve their clients effectively.

The Bottom Line

Choosing a new firm is a decision that goes beyond your personal career trajectory—it’s about ensuring that your clients continue to receive the best possible service. By carefully evaluating fee structures, firm culture, resources, and team dynamics, you can find a firm that not only suits your needs but also aligns perfectly with those of your clients. In doing so, you’ll set the stage for continued success and strong, enduring client relationships.

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